Client: “Why does it cost so much for that simple thing?”
The experienced professional (with years of experience): “Because years were spent learning how to make it look simple.”
Explanation:
Expertise makes difficult tasks appear easy. The value of experience isn’t in the speed of delivery, but in the accumulated knowledge and skill that allows for efficiency and high-quality work. Someone new to the task might struggle for hours, while an experienced professional can complete it quickly due to their understanding and honed abilities.
Other related concepts:
- The “Fast, Cheap, Good – Choose Two” principle: It’s impossible to have all three. Experience allows for faster and better work, but that comes at a cost.
- “You get what you pay for”: Paying for experience is an investment in quality and reliability.
- Focusing on value, not just time spent: Clients pay for the outcomes and benefits that experience brings, not just the time it takes to perform the task.
[1] Credit: https://theeditorstouch.com/blog/meme-for-a-business-owner-about-pricing-their-services